Contact information

At PokéPullss, we're committed to providing excellent customer service. If you have any questions about an order, shipping, returns, products, or anything else, we're here to help.

Customer Support

Email:
contact@PokéPullss.shop

Phone:
+1 (479) 345-1674

Business Address

PokéPullss
Rathausstrasse 74
90715 Fürth
Germany

Customer Service Hours

Monday – Friday: 9:00 AM – 6:00 PM (Central European Time)

Saturday: 10:00 AM – 4:00 PM (Central European Time)

Sunday & Public Holidays: Closed

Response Time

We aim to respond to all customer inquiries within 24–48 business hours. During periods of high demand, response times may be slightly longer, but we will make every effort to assist you as quickly as possible.

Order Support

When contacting us about an order, please include:

• Your full name

• Your order number

• The email address used for the purchase

• A brief description of your inquiry

Providing this information helps us process your request more efficiently.

Business Inquiries

For partnership, wholesale, or other business-related inquiries, please contact us at:

Email: contact@PokéPullss.shop

Stay Connected

We are dedicated to providing a secure, reliable, and enjoyable shopping experience. If you have any questions before or after placing an order, our support team is always happy to assist.